Process management can be defined as the application of knowledge, skill, technique, and an overall systematic approach to execute the case requirements, while exceeding client expectations. Each project manager at BlackStone is trained to meet this definition and deliver the best possible service for our clients. The key to our success is our systematic implementation of our proprietary Rapid Response Methodology (RRM) to each matter and project. Primary goals of our process management involve setting client expectations, developing customized workflow design, defining case timeline, establishing chain of communication and providing matter documentation. Our experienced professionals build the solid foundation for our clients to successfully litigate their matters, while not spending all of their time handling E-Discovery related tasks.
BlackStone’s project managers deploy our proprietary RRM:
"Cost is never an issue when dealing with BlackStone, they are always focused on the smartest way to solve a problem..."
"The Blackstone team has been an invaluable extension of our litigation teams for many years. [The BlackStone Team] always take a personal interest in our work and deliver a quality product within the confines of our demanding deadlines. The Blackstone team has assisted us with document collections, discovery matters and trial preparation. Blackstone is an excellent eDiscovery partner for us."
"As a longtime client, I rely on BlackStone Discovery for their comprehensive eDiscovery support services. BlackStone has the technical understanding and experienced project management to support our diverse needs. Whether it's forensic collection, early case assessment, ESI processing, hosting, or general litigation support I would highly recommend the BlackStone Discovery team."
"I have always been impressed with Blackstone's response times and the care they take to address my ediscovery issues in the most practical and efficient way possible. I have recommended colleagues to Blackstone and have received positive feedback relative to the work Blackstone has performed."
"The BlackStone team took the time to fully understand our requirements for discovery and was able to come up with a custom solution to our needs. They have been nothing but professional and provided us with the some of the most powerful tools in the industry to get our data culling, tagging, filtering, and conversions done quickly and efficiently"
"I rely upon Blackstone because they are always ready to provide prompt, thorough, and cost efficient support. They also have the knowledge and experience to advise even our largest clients how to best tackle the clients' discovery issues."
"I've used BlackStone for years now and have nothing but the best results. From the collections to the production, the professionals at BlackStone knew exactly what they were doing and kept us in the loop throughout every phase of the project. Knowing that you are putting yourself in the hands of such professionals puts a huge weight of my shoulders and lets me focus on other parts of my business."